Terms of Service

Effective Date: July 8, 2026

Welcome to saagahvac.com (the “Site”), operated by SAAGA Heating & Cooling (“SAAGA HVAC,” “we,” “us,” or “our”). By accessing or using this Site, or by requesting, scheduling, or receiving our heating, cooling, and related services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site or our services.

1. Services

SAAGA HVAC provides residential and commercial heating, ventilation, and air conditioning (HVAC) services, including but not limited to repair, installation, replacement, and maintenance. Service availability, pricing, and scheduling are subject to change and confirmation at the time of booking.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

  • Use the Site in any way that could damage, disable, or impair its operation
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Submit false, misleading, or fraudulent information through our forms
  • Use automated tools (bots, scrapers, etc.) to access or collect data from the Site without our permission

3. Quotes, Estimates, and Pricing

Quotes and estimates provided through the Site, by phone, or in person are estimates only and may be adjusted based on an in-person assessment, parts availability, or changes in scope of work. Final pricing will be confirmed before service begins.

4. Appointments and Cancellations

We ask that you provide reasonable notice if you need to reschedule or cancel a scheduled appointment. Repeated no-shows or late cancellations may affect future scheduling priority or availability.

5. Payment

Payment for services is due as agreed at the time of service or per any invoice terms provided. We accept the payment methods listed at the time of booking or invoicing. Late payments may be subject to additional fees as disclosed in your service agreement or invoice.

6. Warranties and Limitations

Any warranties on parts, labor, or equipment will be as stated in your specific service agreement, invoice, or manufacturer documentation. Except as expressly stated, we make no other warranties, express or implied, regarding our services or the Site. To the fullest extent permitted by law, SAAGA HVAC is not liable for indirect, incidental, or consequential damages arising from use of the Site or our services.

7. Intellectual Property

All content on the Site, including text, images, logos, and graphics, is the property of SAAGA HVAC or its licensors and may not be copied, reproduced, or used without our prior written permission.

8. Third-Party Links

The Site may contain links to third-party websites or tools (such as review platforms, financing partners, or scheduling software). We are not responsible for the content, accuracy, or practices of any third-party sites.

9. Communications

By providing your phone number or email address, you consent to be contacted by SAAGA HVAC regarding appointments, estimates, service updates, and related communications. For information on how we handle your personal data, see our Privacy Policy.

10. SMS Terms of Service

By opting into SMS communications from SAAGA Heating & Cooling through our website, online forms, phone calls, or other communication methods, you agree to receive text messages from SAAGA Heating & Cooling at the mobile number provided.

Types of messages you may receive:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Estimate and quote notifications
  • Customer support communications
  • Invoice and payment reminders

Message frequency may vary depending on your interactions with us.

Message and data rates may apply according to your mobile carrier’s plan.

Opting out: You can opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS messages from us unless you opt in again.

Getting help: For assistance, reply HELP to any message, or visit us at saagahvac.com.

By providing your mobile phone number and opting in, you acknowledge that you have read and agree to this SMS Terms of Service section.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to its conflict of law principles.

13. Contact Us

If you have questions about these Terms of Service, contact us at:

SAAGA Heating & Cooling 12401 South 450 East, Suite B2-207, Draper, UT 84020 Phone: 801-988-5687 Email: admin@saagahvac.com